Navigating Data Security Challenges in a Growing Client Base
Converve needed to better protect sensitive participant data, especially as they started working with larger clients who had strict legal requirements. They were spending a lot of time filling out monthly security questionnaires and responding to complicated questions from clients' legal teams.
As they grew their client base, particularly among consulting firms with high data security needs, Converve realized they needed a quicker way to show they were serious about data protection. Even though no major client pushed them for it, they saw the chance to improve their security practices and make compliance easier while also building trust with their clients.